“You need to be in constant communication with the client to the point that they expect… The worst thing is when someone doesn’t update you. It’s absolutely critical that you communicate with your clients.”
– Sean Hodge
Even the most successful freelance artists will tell you that bad clients and boring gigs are common roadblocks to a fulfilling creative career.
The popular blog known as Clients From Hell posts a new, true (and hilarious) freelance horror story almost every day.
Even the legendary Drew Struzan struggled with the client side of his now-famous career. In the recent documentary about his life he told a story that was actually painful for me to hear.
…but bad clients are so common and the stories so egregious that it’s easy for artists to remain blind to a hard truth.
…that we, the illustrators, are often part of the problem.
I’ve worked with many freelance illustrators and designers over the course of my career and I’ve noticed three common problems.